Support

What helps us answer faster

• The email address on your account — write from it if you can.
• What you expected to happen, and what happened instead.
• The phone and the app version, from Settings, at the bottom.
• A screenshot, if it is something you can see. Please blank out your child's name first.

Things you can do without us

• Get your data out — Settings → Your data → Export everything as JSON. A complete copy of everything held against your account.
• Delete your account — Settings → Delete my account. It takes under a minute; see the deletion page for what goes.
• Remove one child instead — Settings → Children → ⋯ → Delete permanently.
• Change or cancel a subscription — handled by Google Play, not by us. Play Store → your profile → Payments & subscriptions.

Larger needs

If you are a school, clinic or support organisation that needs more children or more people on a profile than a family plan allows, say roughly how many of each and we will work out a price.

Questions specifically about data and privacy go to privacy@aromarytechnologies.com, and are answered within 30 days.